Essential Settings Guide for a Successful Meet
After you’ve merged your meet entries, there are a few steps to help ensure your meet is set up for success and that your team and families are well-informed.
Covered in this Article:
- Meet Setup
- Benchmarks
- Seeding and Scoring
- Timing System
- SwimTopia Mobile App
- Detailed Best Practices Checklist
- Need Help?
➧ Meet Setup
Keep the meet schedule in sync
Set up scheduled breaks and event intervals (if needed)
Update your meet start time if your meet is delayed, so your estimated start times are accurate
Make edits to the meet settings (if needed)
Edit the meet name if needed, to ensure it looks right on meet reports/labels and is easy for fans to find in the mobile app
Edit pool settings if your meet location has changed
➞ Meet Maestro Settings – Meet Setup
➧ Benchmarks
Add record books if they weren’t added before the meet was merged
Add time standards (if needed)
➞ Meet Maestro Settings - Benchmarks
➧ Seeding and Scoring
Double-check that your seeding and scoring rules are set up properly
Set up divisional scoring (if needed)
Set up double-dual scoring (if needed)
Reseed the meet (or specific events) if you’ve made a lot of scratches and/or deck-adds
➞ Meet Maestro Settings – Seeding & Scoring
➧ Timing System
Download the desktop version of Meet Maestro (required)
Set up and configure your timing system, if you’re using one
Ensure that the integration between Meet Maestro and your timing system is working correctly
➞ Using Timing Systems with Meet Maestro
» Note: We highly recommend you‘ve tested your timing system integration well before meet day.
➧ SwimTopia Mobile App
Publish Heat Sheets when you’ve finished deck changes, so parents will see heat/lane assignments in the mobile app
Ensure Guest Mode is enabled so non-members (like grandparents) can find the meet in the app using guest mode
Enable the Live Event/Heat Bar so parents can track the meet’s progress
Promote the SwimTopia mobile app to parents at the meet: post flyers and make announcements to help parents stay in the loop
➞ Meet Maestro Settings - Mobile App
➧ Detailed Best Practices Checklist
For a more comprehensive list of tips and checks that cover your pre-meet day setup, meet day checks, and post-meet tasks, ➞ refer to the Meet Maestro - Best Practices for Running a Successful Meet (Start to Finish) Help Center article.
➧ Need Help?
SwimTopia is here to help your team run smooth, efficient meets! If you have questions or run into any issues, here are some resources to reference:
"Customer Happiness" is not just a team name at SwimTopia, it's our mission! |
Meet Day Support |
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We're here to help! If you need assistance before or during your meet, we want you to be able to reach us as quickly as possible. Click on the
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Timing System Issues |
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In our experience working through issues with customers, we find most are caused by:
These are good checks to start with that might solve your issue. We provide quick access links to system-specific troubleshooting docs from the timing system bar in the run interface, so you can try to self-diagnose your issue prior to contacting us. We also provide support details for the timing system vendors in case you need to reach out to them. These guides are also available here ➞ Timing System Documentation
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Remote Troubleshooting |
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We also provide a remote troubleshooting option under the Help icon to create a read-only replay of the steps you are taking when an issue occurs. Before reaching out to us, slide the bar to Enable Remote Support, and retrace your steps to recreate the issue. Include the "Session Id" in your ticket or call. |
Additional Resources |
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In addition to this checklist, we have training options covering all of the functionality Meet Maestro has to offer to make your meet day a splashing success!
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HAPPY SWIMMING! |
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