Adding New Admins

As you are initially setting up your site, you may wish to manually add more administrators before you open registration. Here are the steps for doing so and determining what level of admin privaleges you want these additional admins to have.

Covered in this Article:

• Past Member? - Affiliate to the Current Season
• Add New "Parent"
• Granting Full Admin Privileges
• Granting Partial Admin Privileges
• We're here to help!
• Swim-Team.us Teams: Migrated Admins

Past Member? - Affiliate to the Current Season

If this person has been a member of your team in past seasons, you can "affiliate" them to the current season and then assign appropriate admin privileges to their profile (as described below).

➞ See the Help Center article: Managing Your People/Roster > Adding a Season Affiliation

If they are brand new to the team, see the next step to Add New "Parent".

Add New "Parent"

To manually add a new admin, click the New Parent button.

>>Note: Even if the person has no children associated with them, they'll be listed as a "Parent," as we only have "Parent" and "Athlete" affiliations at this time.

Enter the admin's information, including a valid email address, which is required to login to the team website. Each new user will receive an email with login instructions.

>>Tip: It is possible for a person to have an account using the same email on a different SwimTopia site. If you receive an "email address is already taken" warning, you can create the account with their name and no email, and then submit a support ticket with the name/email you wish to use, so we can merge the accounts.

Granting Full Admin Privileges

To grant sitewide admin privileges for members, view the member's profile by going to Manage Team > People, and clicking on their name. Click the Make Admin button in the upper right corner.

 >>Tip: We highly suggest limiting the number of administrators with full admin privileges. This will give you more control over who has the ability to make changes that could affect your parents/athletes. We do not provide logs that would tell you who made changes, so keep this in mind when you make these decisions. In most cases, other admins may only need to access particular areas such as People, Registration, Meets/Events, or Reporting. You can grant partial privileges based on a role as noted below.

Granting Partial Admin Privileges

You can give partial admin rights to users who only need access to certain areas of the site through our Roles feature.  See the Help Center articles about Defining Roles and Role-Based Permissions.

We're here to help!

Now that you have some new admins, please let them know about our Help Center, which has some great articles about getting started with SwimTopia. They can also reach out to our friendly Customer Happiness Team any time assistance is needed.

Swim-Team.us Teams: Migrated Admins

Your admins were automatically migrated to your new site—we mapped their roles and their permissions along with the data import.  They will need a password so they can access your SwimTopia site:  go to Manage Team > People and search for their name (or select "Administrators" in the drop-down box under "Type")

>>Note: If admins weren't previously assigned as a full admin, they won't be assigned in SwimTopia as an "admin" with the red admin badge. 

Click on their name, then click on "Password Reset." An email will automatically be sent to them with instructions on how to set their password.

People can also request their own password reset via the login pane—when they try to log in to the SwimTopia site, they can click on "Forgot your password?" and they'll receive an email prompting them to reset their password.

>>Note: If you'd prefer to give them only partial admin rights, you can set up Roles with partial admin privileges as noted in the section above. 

➞ See our Help Center article Managing Your People/Roster for more information.

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