Adding New Admins

As you are initially setting up your site, you may wish to manually add more administrators before you open registration. Here are the steps for doing so and determining what level of admin privaleges you want these additional admins to have.

Covered in this Article:

• Past Member? - Affiliate to the Current Season
• Add New "Parent"
• Granting Full Admin Privileges
• Granting Partial Admin Privileges
• We're here to help!

Past Member? - Affiliate to the Current Season

If this person has been a member of your team in past seasons, you can "affiliate" them to the current season and then assign appropriate admin privileges to their profile (as described below).

➞ See the Help Center article: Managing Your People/Roster > Adding a Season Affiliation

If they are brand new to the team, see the next step to Add New "Parent".

Add New "Parent"

>>Note: Even if the person has no children associated with them, they'll be listed as a "Parent," as we only have "Parent" and "Athlete" affiliations at this time.

To manually add a new admin, click the New Parent button.

Enter the admin's information, including a valid email address, which is required to login to the team website. Each new user will receive an email with login instructions.

>>Tip: It is possible for a person to have an account using the same email on a different SwimTopia site. If the site warns you the email address is already taken ➞ See the article: What does “email address has already been taken” mean?

Account Activation Email & Communication

The "new parent" should receive an activation email to set their password for login. If they do not receive one, have them check spam/trash in case the email is sensitive to new site messages. They will also be able to receive communication sent to "Members", since they are affilated to your season.

Granting Full Admin Privileges

To grant sitewide admin privileges for members, view the member's profile by going to Manage Team > People, and clicking on their name. Click the Make Admin button in the upper right corner.

 >>Tip: We highly suggest limiting the number of administrators with full admin privileges. This will give you more control over who has the ability to make changes that could affect your parents/athletes. We do not provide logs that would tell you who made changes, so keep this in mind when you make these decisions. In most cases, other admins may only need to access particular areas such as People, Registration, Meets/Events, or Reporting. You can grant partial privileges based on a role as noted below.

Granting Partial Admin Privileges

You can give partial admin rights to users who only need access to certain areas of the site through our Roles feature.  See the Help Center articles about Defining Roles and Role-Based Permissions.

We're here to help!

Now that you have some new admins, please let them know about our Help Center, which has some great articles about getting started with SwimTopia. They can also reach out to our friendly Customer Happiness Team any time assistance is needed.

➞ See our Help Center article Managing Your People/Roster for more information.

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