Setting up the timing system integration between Swimtopia Meet and a Daktronics OmniSport 2000 console requires a few key steps using the Swimtopia Meet Windows Desktop App.
» Note: We are currently in Beta (pre-release testing) for this system. ➞ See our Support Policy for Beta Timing Systems if you are interested in using this integration.
Covered in This Article:
➧ Overview: Required Hardware & Software
- Daktronics OmniSport 2000 Console
- A Computer or Laptop
- Swimtopia Meet Windows Desktop App
- A Physical Connection (Serial RS-232 cable)
- Access to a Merged Swim Meet in Swimtopia Meet
➧ Swimtopia Meet and Daktronics Setup
- Step 1: Download the Swimtopia Meet Windows Desktop App
- Step 2: Connect the Hardware (Daktronics and Your Swimtopia Meet Computer)
- Step 3: Log in to Swimtopia Meet and Select Meet
- Step 4: Start Daktronics
- Step 5: Add Daktronics to Swimtopia Meet
- Step 6: Download Events to the Daktronics Console
- Step 7: Perform a Test Race
- Step 8: Mobile App - Enable Live Event/Heat Bar
➧ Practice and Run the Meet
➧ Troubleshooting Common Issues
- Connection Fails - Unable to Detect Timing Console
- No Times Appearing
- Connection Success, but can't "Get Times" or download events
- Pulling times work, but nothing shows up on the scoreboard
➧ Product Support
Overview: Required Hardware & SoftwareBefore you begin, ensure you have the following components and steps completed:
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➧ Daktronics OmniSport 2000 Console |
Required: The Daktronics OmniSport 2000 console (purchased by your team)This guide will cover steps to connect your console with Swimtopia Meet. Additional set up instructions for your Daktronics Omnisport 2000 timing system can be found on their webstie, ➞ See the Daktronics Support section. Optional: Daktronics OmniSport Pro Swimming AppThe Daktronics app interfaces with the OmniSport 2000 timer and allows timing officials to control the competition through a Windows-based user interface. For more information ➞ https://www.daktronics.com/web-documents/customer-service-manuals/dd3109473.pdf |
➧ A Computer or Laptop |
➞ See our Swimtopia Meet Technical Details - System, Internet, Offline Support, Meet Access... article for more technical information. » Tip: The timing configuration is per computer, not per session/team/meet. If you have a laptop set up to use a timing system, it will use that timing system for any session, so it's possible to configure two different computers to input times differently. |
➧ Swimtopia Meet Windows Desktop App |
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The Swimtopia Meet Windows Desktop App must be installed on the computer or laptop. If you have a Mac with software that runs Windows (i.e., Parallels), our Windows app can be run on a Mac. |
➧ A Physical Connection (Serial RS-232 cable) |
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Swimtopia Meet only supports a physical serial port connection between your computer and the Daktronics OmniSport 2000 console via a serial RS-232 cable is required. There are different vendors of these USB-to-RS-232 cables. Amazon option: ⚠️ Avoid cheap generic cables, which often cause dropped connections or failures to connect. You may need a USB Hub, depending on the number of ports available on your computer, or a special USB-to-RS-232 adapter cable if your computer does not have a serial port. This is common for modern computers, but also requires a software driver to tell Windows how to work with the cable (because it is not a normal USB connection). It is critical to ensure the cables are compatible with your computer and operating system, and to test your system well before meet day! |
➧ Access to a Merged Swim Meet in Swimtopia Meet |
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A swim meet in Swimtopia that has been merged to create a meet in Swimtopia Meet must be completed before Swimtopia Meet and Daktronics can be connected. ➞ See our Quick Start Guide - Setting Up Meets if you need to complete this step. |
Swimtopia Meet and Daktronics SetupGoogle Doc version of the steps ➞ Swimtopia Meet and Daktronics Quick Start Guide
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➧ Step 1: Download the Swimtopia Meet Windows Desktop App |
| If you have not already downloaded the Microsoft Windows Swimtopia Meet desktop application mentioned above, do so now. The installation may take several minutes. Once installed, you’ll run the meet from the Swimtopia Meet Windows Desktop application, not your web browser. |
➧ Step 2: Connect the Hardware (Daktronics and Your Swimtopia Meet Computer) |
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➧ Step 3: Log in to Swimtopia Meet and Select Meet |
➞ Log In, select a team (if affiliated with more than one), and select the meetAfter the desktop application is installed, log in with your Swimtopia credentials (you need to be a Site Admin for your team, or be assigned to a Role with permission to manage swim meets). If this is a multi-session meet (virtual or otherwise), you will be prompted to select your session. If not, this step is not displayed. The desktop application is required to use a timing system with Swimtopia Meet. If you are on the web version, you will see a message and a link to instructions. |
➧ Step 4: Start Daktronics |
» Note: If you are using an Omnisport 2000 with network capability, make sure that the network is disabled: Press [MENU]>[4]>[7]>[1]>[Down Arrow/NEXT] till "Network: OFF" displays>[ENTER] then [MENU] to escape. |
➧ Step 5: Add Daktronics to Swimtopia Meet |
➞ Add Timing System Configuration in SettingsTiming Setup options are found under Swimtopia Meet Settings (gear icon). Select to Add Timing System Configuration. ➞ Select Daktronics OmniSport 2000➞ Establishing a Daktronics Connection
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➧ Step 6: Download Events to the Daktronics Console |
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After the connection is established, download the meet's event list from Swimtopia Meet to the Daktronics OmniSport 2000 console. This ensures the console has the correct event, heat, and lane assignments for each race.
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➧ Step 7: Perform a Test Race |
➞ Test Race Using TouchpadsThe best way to run a test race is using touch pads if you have access to do so.
➞ Test Race Using a Stored Race from a Previous MeetIf you do not have access to touch pads, see if you have a stored race from a previous meet.
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➧ Step 8: Mobile App - Enable Live Event/Heat Bar |
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Slide the bar to the right to enable the live event/heat bar feature in the Swimtopia mobile app. Daktronics will automatically send information about the current event and heat being swum to the Swimtopia Mobile Live Event/Heat Bar. It's best to do this when setting up the timing system, but you can access this setting any time through the timing system bar on the results data entry screen. |
Practice and Run the Meet
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➧ Practice Before Meet Day |
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Once the setup is complete, you can run the meet. We highly suggest saving time for meet day test runs to ensure a smooth meet day! To prevent premature delivery of upcoming swim reminders and live result notifications to Pro users of the Swimtopia mobile app during testing, an early start warning pop-up will display to confirm whether or not you intend to start the meet early. This warning will only display if two conditions are met:
» Note: This warning will display for each test performed until the confirmation to start the meet is selected (or start the session in a multi-session meet scenario). When "Yes..." is selected, the estimated start times will be adjusted, and the notification process will begin. There is no option to revert back to a pre-notification state. |
➧ Run the Meet |
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As each race is completed and the times are stored on the OmniSport 2000 console, Swimtopia Meet will receive the data automatically. You will see the times appear in the Swimtopia Meet time entry interface, allowing for quick verification and adjustments.
If you have questions, contact us and we will be happy to help. ➞ PRODUCT SUPPORT |
➧ Edit Daktronics Settings in Swimtopia Meet |
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All of the settings configured during setup can be changed by pressing the gear icon |
🛠️Troubleshooting Common Issues
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➧ Connection Fails - Unable to Detect Timing Console |
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➧ No Times Appearing |
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➧ Connection success, but can't "Get Times" or download events |
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We have seen a situation where the two systems can show a connection initially, but getting times and downloading events fail. This is indicitive of a wrong cable being used, or possibly the right cable, but damaged. ➞ See A Physical Connection (Serial RS-232 cable) section above for cable details. |
➧ Pulling times work, but nothing shows up on the scoreboard |
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Check that the communications box between the Daktronics scoreboard and console is properly connected and plugged in. ➞ See A Physical Connection (Serial RS-232 cable) section above for specific cable details. |
Product Support"Customer Happiness" is not just a team name at Swimtopia, it's our mission!
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➧ Daktronics Support Resources |
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Daktronics provides several convenient reference guides for OmniSport 2000 timing system operation. Customers should keep these guides with the timing console equipment for reference before, during, and after meets. The documents below and more are available online at http://www.daktronics.com/manuals
YouTube Tutorials:
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➧ Help Within Swimtopia Meet |
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We're here to help! If you need assistance before or during your meet, we want you to be able to reach us as quickly as possible. Click on the We also provide a remote troubleshooting option under the Help icon to create a read-only replay of the steps you are taking when an issue occurs. Before reaching out to us, slide the bar to Enable Remote Support, and retrace your steps to recreate the issue. Include the "Session Id" in your ticket or call. |
➧ Swimtopia Support Resources |
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If you run into issues during setup or while testing that seem related to the connection between the timing system and Swimtopia Meet (or you're not sure), we have multiple options to assist:
In addition, we have training options covering all of the functionality Swimtopia Meet has to offer to make your meet day a splashing success!
➧ League Admin ➞ See the League Management section for league-specific guides ➧ Team Admin ➞ See our Swimtopia Meet - Essential Settings Guide for a Successful Meet (after meet entries are merged)
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