Enabling the SwimTopia Live Event/Heat Bar

If your team performs a few simple steps during a swim meet, the SwimTopia mobile app displays a live Event/Heat bar for your team’s parents. If the visiting team also uses SwimTopia, the Live Bar will appear on their mobile apps as well.

Enabling SwimTopia Live features for your team is easy:

• Team admins assign a volunteer to update the mobile app with the current event and heat throughout the meet.
• If the visiting team uses SwimTopia, share a subscriber code with their admin to activate the Live Bar for their team’s parents.

Users will know exactly which event and heat is in the water – which is really handy if you can’t see the pool from your volunteer position or you want to time your arrival at the pool.

If your team is using Meet Maestro™ to run your swim meets your team will also have live results updates and more. See other mobile app features available to Meet Maestro teams.

To Enable SwimTopia Live:

Ensure the volunteer assigned has the necessary admin privileges. To access the Event/Heat Update area of the mobile app a team member must have either full admin privileges (denoted by a crown symbol in SwimTopia) or partial permissions to “Manage” Event Heat Updates.

To assign a team member partial permissions:

1. Add a “New Role” called “Event/Heat Updater” or similar.
2. Define the Role’s permissions by checking “Some administrative permissions”, then check “Manage” next to “Event Heat Updates.” Click “Create” to save the Role.
3. Assign the Role to the volunteer signed up for the job by “Adding” them to the Role.

Day of the meet

Step 3) Get the SwimTopia Visiting Team On Board

If the visiting team uses SwimTopia for swim team management, their parents can also follow your meet’s live event and heat updates.

If your meet schedule was imported by SwimTopia, you and the visiting team should already be linked and no further action is needed.

If your meets have not yet been linked: Connect with an admin from the visiting team and give them the “Subscriber Code” to enter in their mobile app.

Both admins will log in to the SwimTopia app:

• Tap on the day’s swim meet
• Tap on the key symbol on the upper right of the screen
• Tap on Event /Heat Updates
• Tap on Linking Status
• The admin of the home team will copy or note the Subscriber Code to share with the visiting team
• The admin of the visiting team will enter the Subscriber Code under "Visitor Code," then tap Link Meet
• Tap Done

Once the meet is linked, the Linking Status screen will display the linked meet:

Step 4) Tap to Update the Current Event and Heat

If your team is using Dolphin v5+: 

The Dolphin system will automatically update the Live Bar, based on the starter system, and a volunteer is not needed to update the live event/heat bar. 

If your team does not use Dolphin v5+:

To begin updating the current event and heat, your volunteer will log in to their SwimTopia app. Once in the app, the volunteer will:

• Tap on the day’s swim meet
• Tap on the key symbol on the upper right of the screen
• Tap on Event /Heat Updates
• Tap on the Session
• When ready, tap on Broadcast Status to switch it to “Live”

If your team is using Meet Maestro, and our system knows how your meet is seeded:

Select AUTO mode -- The updater will autofill the correct event numbers and the correct number of heats per event. With the tap of an arrow, the updater automatically advances to the next heat (and after the final heat of an event, it will automatically advance to the the first heat of the next event).

• Use the right arrow key to advance to the next heat
• Tap “Update” as the heat begins, which will save and publish the current event and heat to the mobile app
• Repeat for each heat
• When the meet or session is over, switch on Session Completed and confirm your session has finished

If your team is not using Meet Maestro, our system will not know the event numbers or the number of heats in each event:

 Select MANUAL mode -- volunteer will be able to select the event and heat numbers.

• Use the plus and minus keys to move through each event and heat 
• Tap “Update” as the heat begins, which will save and publish the current event and heat to the mobile app
• Repeat for each heat
• When the meet or session is over, switch on Session Completed and confirm your session has finished

hc:schedule>swim_meet>meet_setup>linking