Tools to Inform Parents about SwimTopia’s Mobile App – SwimTopia Help Center

Parents, spectators, and supporters can stay in the loop with information about their favorite swimmers right at their fingertips.

The best way to keep your members informed and away from your computer table is to get the word out about SwimTopia’s mobile app through every communication tool in your arsenal. This includes your website, socials, emails, printing flyers for your check-in table, etc.

We’ve provided some tools below for you to communicate with your parents about SwimTopia Mobile.

Covered in this Article:

SwimTopia Mobile App Overview for Parents
Snippet for Your Website
Flyer to Post or Distribute
Sample Message for Your Parents
▶️ Training Video - SwimTopia's Mobile App (2.5min)

SwimTopia Mobile App Overview for Parents

We suggest you include the link below in your communication throughout your season, so your members can learn how the SwimTopia Mobile App will be a breath of fresh air from the typical meet-day stress! We've also provided a sample letter you can use below.

➞ SwimTopia Mobile App - Overview & Parent Info

Snippet for Your Website

The SwimTopia Mobile App snippet is automatically included on the Home page of your team website. If this is accidentally removed, you can easily add it back to the website.

➞ Go to our template website and copy the snippet at the top right of the page into a text snippet on your page. All links should transfer with a simple copy-and-paste. Then, add a Text Snippet to your Home page and paste the copied information.

» Note: The link in the snippet above leads to the SwimTopia Mobile App - Overview & Parent Info

Flyer to Post or Distribute

Download the flyer (link below) to print and distribute to your families if your team is using Meet Maestro. Pass them out and/or post them at your kick-off party, swim meets, and other team events. Click on the image below to download a PDF.

Sample Message for Your Parents

We offer a sample email message that you can send to your parents/members. It provides a concise list of the app's benefits, including detailed instructions for downloading the app to start receiving push notifications.

Feel free to edit the message to fit your team's needs (you'll know best whether your team is planning to use the live Event/Heat updater, Meet Maestro, etc.):

Hello [Team Name] Parents,

We encourage you to download SwimTopia’s mobile app. With this app, we’ll be able to communicate with you through push notifications, which is helpful when we need to get information out quickly, such as rain delays or weather alerts.

To receive push alerts on your phone:

Download the SwimTopia Mobile App on the App Store or Google Play
Log in with your SwimTopia login (you must have an activated login on the team site to log into your account on the app)
Check your app’s notification settings -- ensure that it’s set to pop up on your screen (Android users: you may need to receive your first notification before you can edit this setting)

» Note: if you don’t download the app, you’ll still receive the alerts via email.

→ If your team is running the Live Event/Heat Updater during meets, include the following paragraph:

Another great benefit of having the SwimTopia app is that we’ll be broadcasting the current event and heat during meets. You can see a live event/heat bar on your phone throughout the meet. No more missed swims!

Other features of the free mobile app include:

Access to Meet and Job Signup pages from the app
Your athlete's Best Times and Time History
Calendar view of upcoming meets and events
Meet Overview for your family (including swim events and volunteer jobs)
Public Meet Search/Guest Mode (other family/friends can follow along without having an account)
Post-meet Results for your family’s athletes (upgrade to Pro to see live results)

» Teams Already Using Meet Maestro - Include the following section (otherwise skip to Option B):

You’ll see prompts to upgrade to a 7-day free trial of the Pro version, which offers great meet-day features:

Heat Sheets
Heat/Lane Assignments and Estimated Start Times for your athletes' events on your family’s Meet Overview screen
Estimated start times for all events that update as the meet progresses
Upcoming Swim Reminders for favorited athletes
Results notification alerts for your favorited athletes
Live Results for all swimmers
Team Scores (when utilized)

» Note: If you don't upgrade, you can't see the heat sheets in the app, “favorite” other athletes outside of your family, receive upcoming swim reminder notices (so you don't miss the event) and real-time results. You'll see the results load when the meet is over and the data has been imported to our site.

» Teams Not Already Using Meet Maestro - Use the following paragraph:

You’ll see prompts to upgrade to a free trial of the Pro version, but our team won’t be using these features. At this time Pro features are only beneficial when the meet is being run with SwimTopia’s meet management software, Meet Maestro. Our team is not currently using Meet Maestro to run meets. If we start to use the Pro features in the future, we’ll let you know.

Download the SwimTopia mobile app now to receive push alerts and other great benefits! Free on the App Store or Google Play.

For more details: SwimTopia Mobile App Overview.

Sincerely,
Your name

▶️ Training Video - SwimTopia's Mobile App (2.5min)

A quick overview to learn more about how SwimTopia's mobile app makes it easier than ever for parents to stay in the loop before, during, and after each meet.