Merchandise sales can occur in two places on your SwimTopia site:
- In your Online Store
- On your Registration Form
This article covers order management and reporting for your Online Store.
» See our tutorial on Setting up the Online Store
Note: only team members can use the Online Store and WePay is required. At the moment, there are no options for paying for items in the Online Store using alternative payment methods.
Orders placed in the Online Store are listed by registered user in Merchandise.
Go to Manage Team > Merchandise > Orders to view orders, update order status, and print order reports.
All new orders will be listed as Open. Click on an order number to view the order detail.
The order detail page lists the status of this order and items ordered, along with the order number, date, and the registered SwimTopia user who placed the order.
Click the Back to Orders link to return to the order list.
All orders are tracked by the following status types:
- Processing Status
Open (new orders waiting to be processed)
In Process (received and currently being processed)
- Payment Status
Pending (coming soon, for non credit-card orders)
Paid (automatic for WePay orders)
- Fulfillment Status
Partial (coming soon)
Check one or more orders and select a new status from the Update Status button to edit the processing status for those orders.
Order Detail (Pack List), Item Summary (Pick List), and Order Pick-up Checklist reports are available for each order.
Check one or more orders and select a report to print.
Note: these reports only reflect orders that have been placed through your Online Store. » To see how to run reports on merchandise orders placed during Registration, see our article on Merchandise Reports.
The Order Detail Report (Pack List) report includes a receipt summary for each order selected, and prints one order per page.
The Item Summary Report (Pick List) report lists the total item quantities for the orders selected.
The Order Pick-up Checklist report lists each order by order number and customer, and includes a CSV export for custom reporting.