» Tip: We are introducing exciting new features throughout the season, so be sure to upgrade to the newest version when prompted to do so, or check for updates on your mobile device periodically.
Covered in this Article:
- ▶️ Video - SwimTopia's Mobile App (under 2.5min)
- Heat Sheets (Heat/Lane & Estimated Start Times)
- Athlete Favorites
- Swim Reminders & Adaptive Timeline
- Live Meet Results & Team Scores
- Subscribing To or Unsubscribing From PRO
» Note: These Pro Subscription features are available to teams using our meet management application, Meet Maestro™, AND have upgraded to a Pro Subscription (FREE for 7 days, then upgrade to Pro for $2.49/mo or $9.99/yr - one-time free trial offer)
▶️ Video - SwimTopia's Mobile App (under 2.5min)
A quick overview to learn more about how SwimTopia's mobile app makes it easier than ever for parents to stay in the loop before, during and after each meet.
Heat Sheets (Heat/Lane & Estimated Start Times)
➧ Locating Heat Sheet Information
➧ Heat Sheet Publishing to the Mobile App
Heat Sheet visibility in the mobile app is configurable on a meet-by-meet basis by your team administrators. By default, the heat sheets are not visible once the meet entries are merged.
This allows meet directors and coaches to review heat sheets and make final changes before publishing. This also enables those teams who sell heat sheets as a fundraiser to control the availability of this information from the SwimTopia mobile app.
» Note: Contact your team admin first (not SwimTopia) from your team site (not from the mobile app) if you are a Pro subscriber and do not see your heat sheets once the meet has started and expected that you should.
➧ Heat/Lane & Estimated Start Times
The heat/lane assignments and estimated start times for each event are also included. Initially, these are based on the meet start time, but if your team is updating the Live Event/Heat Bar as the meet progresses the estimated start times will adjust according to the actual progress of the meet for added accuracy.
➧ Heat Sheet Notifications
When publishing the heat sheets to the SwimTopia mobile app, team admin can opt to send or not send a notification informing the participating athletes and parents that the heat sheets are ready to be viewed.
A Pro subscription is not required in order to receive the message, but upgrading to Pro enables you to view the heat sheets on the SwimTopia mobile app. The notification will be sent via email if we do not detect the app is downloaded.
Alert Notification Example (Banner):
» Note: When the meet is merged and Publish Heat Sheets is OFF/Disabled, entries will be visible for the athletes associated with the family, but no heat/lane information. When ON/Enabled, heat/lane will be visible, but estimated start times will only display if the Live Event/Heat bar is on or a heat has been scored.
Athlete FavoritesThe Favorites feature provides users with a Pro Subscription the ability to follow any athlete in a meet. Athletes from any team participating in the meet can be added to the Favorites, and Favorite athlete selections are remembered from meet to meet.
All events and results for favorited athletes appear in the Meet Overview page for the meet.
For non-Guest users with a SwimTopia login, all athletes in the same family will automatically appear in the Meet Overview as favorites, with or without a PRO subscription.
For these families a PRO subscription adds the ability to modify the set of athletes in the favorite selection. This includes adding other athletes or even “un-favoriting” other athletes in the same family. (Imagine a teenager with a SwimTopia account, who doesn’t want to be bothered by reminders of their younger siblings swims).
While athlete family members and their events show up in the Meet Overview without a PRO subscription -- including full event, heat and lane details, a PRO subscription is required to see the estimated start times or live results for those events. Additionally, to receive push notifications for results or reminders for upcoming swims a PRO subscription is required.
Learn more about our Guest Mode Access feature.
➧ Favorites Notification Settings: Reminders & Results
All notifications from the SwimTopia mobile app can be toggled "Off" in a users app notification settings. Otherwise, these settings are controlled for each favorited athlete within the app as seen below.
The default is for notifications to be turned ON. For each favorited athlete, a Pro subscriber can toggle on/off the ability to receive notifications of upcoming swim reminders or recent swim results a few minutes prior to upcoming swims.
Swim Reminders & Adaptive Timeline
➧ Upcoming Swim Reminders
Team members that upgrade to a Pro subscription will receive upcoming swim reminders on meet days for their favorite athletes based on the estimated start time of each event as the meet progresses.
Depending on how notifications are configured in each user's device, reminders can come through as a banner popup, but will also be available within the notification section of the app under the bell icon.
When the Live Event/Heat Bar is activated in a meet -- the current estimated start time for each swim is displayed in the “Upcoming” tab. This tab only shows events that have not yet happened. Entry times for future events and Results for past events are shown under the “All” tab (the default view).
Showing the estimated start time for all swim events in the Meet Overview makes it easier to “plan your meet day” and identify good pockets of time to grab a meal or otherwise take a break.
➧ Adaptive Meet Timeline
The estimated start times automatically adjust based on the recorded actual start time of each event, based on the Live Bar updates made by a volunteer or made automatically when Meet Maestro is used with a supported timing system (i.e. CTS Dolphin, CTS System 5/6, CTS Gen 7, Time Drops, Wylas).
In addition to increasing the accuracy of the estimated start times shown in the Upcoming tab on the Meet Overview, the adaptive meet timeline feature also dramatically improves the accuracy of upcoming event reminders delivered to PRO subscribers.
➧ Live Event/Heat Bar Aids Start Time Accuracy
The adaptive meet timeline relies on Live Bar updates to automatically adjust the meet timeline, so using the Live Bar feature is highly recommended. Updating the Live Bar during the meet provides current event/heat information for free to all app users, and greatly increases the accuracy of estimated start times and upcoming swim reminders for PRO subscribers.
For more on the Live Event/Heat Bar ➞ See SwimTopia Mobile App - Free Feature Details.
➧ Pausing Upcoming Swim Reminders (Delayed/Canceled Meet)
While the adaptive meet timeline and upcoming reminders are made more accurate by use of the Live Bar, they do not require the Live Bar to be used. If the Live Bar is not enabled, upcoming reminders will be sent out according to the original meet timeline.
However, as a result, this means that if the meet stops, due to a rain delay, is cut short or is canceled entirely, the upcoming reminders for that meet will still go out.
The reminders can be "paused" by any of the following actions:
- If the Live Bar volunteer marks the session as complete in the mobile app's "Event/Heat Updater" screen (under the key icon)
- The host team (whoever merged the meet) either turns off the reminder notification under the Mobile App Settings (gear icon) in the Meet Maestro meet, or hides the meet on the calendar on the SwimTopia side where the meet was created/merged (under Edit of the meet).
➧ Reminders and Adaptive Timeline are Session and Time Zone Aware
Sessions can start at different times and occur on different days, thus each Session has a separate timeline that is updated independently from other Sessions. Prior to the prevalence of virtual meets holding Sessions in different locations was extremely rare, but now in the era of Covid and virtual meets, it has become commonplace. As a result, it is now much more common for different Sessions in the same meet to occur in different time zones.
We have added the ability to specify per-Session time zones and the Session timeline and upcoming reminders automatically use the per Session time zone. Additionally, when merging a virtual meet, in addition to loading the default pool configuration for each team into each virtual session, we now also copy the team’s time zone as the setting for that team’s virtual meet session. ➞ See our Meet Maestro - Virtual Meets article for more on this topic.
Live Meet Results & Team Scores
For teams that use Meet Maestro to manage their meets, team members with a Pro subscription, are notified of swim results and team scores for all swimmers live throughout the meet.
For non-Maestro teams and basic (free) subscribers, meet results are updated after the meet, and teams can choose to display the meet scores.
Subscribing To or Unsubscribing From PRO
To learn more about subscribing, or if users wish to cancel the Pro subscription, (done through the app store subscription tool, not within the app itself) ➞ See SwimTopia Mobile Pro: Subscribe, Renew or Cancel your Subscription