New To SwimTopia: Create An Account

You will need to create a SwimTopia account before you can register or access a private page on a team site. 

If you have been affiliated with another team using SwimTopia's team management platform, you can sign in to any team using SwimTopia with the same credentials.

➧ Step 1: Choose Sign-in or Registration Path

Sign In

Clicking Sign in or a attempting to access a private page on the team site takes you to the Sign In screen: 

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"Register now" Button or Private Registration Link

When registration is open, if you clicked the Register now button, or a private registration link, you will Sign In / Create Account. You will be redirected back to the registration form after activating your account.

» Note: If the team has more than one registration form open, a screen with those options will appear first.

➧ Step 2: Click "Create a SwimTopia Account"

➧ Step 3: Enter Name and Email Address

Enter your name and email address, and click Sign Up:

➧ Step 4: Confirm Your Email Address

The next screen will confirm what email address you've entered, and direct you to check your email to complete your account setup. This step ensures you have ownership of the email address entered.

Click to activate your account in the email:

» Note: If you did not receive an activation email in your inbox, check your spam/junk folder and/or trash. 

If you click the activation link more than five minutes after the email was sent, you will be prompted to verify the email address as an additional security step:

➧ Step 5: Activate Your Account

Enter a password (must be 8 characters and include a mix of character types), and click the terms of service checkbox:

 The system will provide a guage for your password strength:

After clicking Complete My Account Setup, you are redirected back where you left off (the home page, registration, or private page), as a signed-in user.

Returning Members: Sign In

➧ Automatic Sign-in 

If you are still signed in to your SwimTopia account, you will be recognized and can select your signed-in account to proceed.

➧ Sign In To Your Activated Account

If you are not signed in to your SwimTopia account, you'll be directed to the Sign In screen where you can enter your confirmed credentials.  Then you'll be redirected back to the team site.

Sign In

Clicking Sign in from the menu or a attempting to access a private page on the team site takes you to the Sign In screen: 

Cloudflare is confirming the user is not a malicious bot.

If you try to create a new account using the same email address, you’ll see a message that the account already exists and you’ll be prompted to sign in:

"Register now" Button or Private Registration Link

If you want to register for the team, and clicked the Register now button, or received a private registration link, you will Sign In / Create Account. You will be redirected back to the registration form after signing in to your account.

Account Management

➧ SwimTopia / Team Topia Account Dashboard

New or returning members can also access the sign-in screen directly from the SwimTopia / Team Topia dashboards. Once a user signs in, they can access any team site they’re associated with without needing to log in again (as long as you remain signed in to the dashboard).

  https://my.swimtopia.com and https://my.teamtopia.com

➧ SwimTopia Mobile App

The SwimTopia mobile app is a companion app to your team's SwimTopia website, so you will use the same sign-in credentials on the app and team site.

If you forget your password, you will need to reset this from the SwimTopia dashboard (click "Need login help?" on the app for instructions as needed).

 ➞ See Logging Into Your Mobile App Account

➧ Switch Team/Org

Switching Teams in Your Browser

If you are a member of multiple teams/organizations, you can easily switch to any SwimTopia site you are affiliated with from the navigation menu.

Switching Teams in the SwimTopia Mobile App

When using the SwimTopia mobile app, there is an option to select which team to view under the app settings (wavy lines in upper left).

» Note: You need to be affiliated/registered with each team, but you can use the same sign-in on each team site. If you do not see an option to register on your team site, reach out to the team representatives.

➧ Reset Your Password

If you want to reset your password, you can do this from the Sign In screen:

The password reset links expire after 30 days. Generating another password reset link nullifies the previous link. 

Passwords must be 6 to 8 characters and include a mix of character types. Users with an account before February 23, 2026 will need to update their password to adhere to this password guideline if they perform a password reset. 

➧ Email Address Updates

You can update your email and contact information during registration. Outside of registration, or after your form has been submitted, request an update from your team admins. There should be a way to contact your team admins from your team website. 

• You can use a different name (preferred name) or email address for communication on each team.
• If you update your email address, you must confirm ownership of the email to use it for sign-in (if not already confirmed).
• Updating your email address does not remove your original sign-in email from your SwimTopia / Team Topia account, so you can essentially use either email to sign in IF they are both confirmed. 

➧ Competition Category and Birthdate Updates 

An athlete's competition category and birthdate can only be updated during registration the first time the athlete is registered. Any subsequent updates must be handled by your team admins due to possible registration limits and meet entry restrictions.  

(Details for Athletes connected to USA Swimming will need to be edited on the USA Swimming site)

➧ View Your Job Sign-ups

➞ See our "My Account" Overview help center article for more details.

➧ View Your Athlete's Time History

➞ See our "My Account" Overview help center article for more details.

➧ Sign Out

You can sign out of the team’s site by hovering over your name and clicking Sign Out. 

You will remain signed in to your SwimTopia account, and any other team you belong to. As a result, the next time you access a team site you will be automatically signed in. To fully sign out of all accounts, or to sign in with a different email address, click Sign in, then Sign out and use another account.

SwimTopia / Team Topia Account FAQs

➧ Why do I need a SwimTopia / Team Topia account?

Your team uses the SwimTopia / Team Topia (non-swim) platform to manage its swim/team program. An account is required to register and access private content, as defined by your team.

When accessing registration, sign-in, or private pages on a team site, you’ll be directed to the SwimTopia / Team Topia Sign In screen to sign in to an existing account or create a new one. Then you are redirected back to your team where you left off (home page, registration, or private page).

Cloudflare is confirming the user is not a malicious bot.

➧ What are the benefits of the SwimTopia / Team Topia dashboard?

• Account security: Users must confirm ownership of the email to proceed with registration or access private pages on any team site.
• Auto-filled data: Your family’s existing contact information will be pre-populated each time you register on any team using SwimTopia / Team Topia (non-swim). This will make the process more efficient and eliminate mistakes that can result in duplicate accounts.
• Auto sign-in: When you sign out of a team site, you remain signed in to your SwimTopia / Team Topia account. As a result, the next time you access a team site you will be automatically signed in.
• Quick access to multiple teams: The account dashboard provides enhanced support for families with athletes participating on multiple teams using SwimTopia or Team Topia. 
• Team-specific user details and email address: Changes made to a user’s contact details on a team site do not affect your SwimTopia / Team Topia account. You can use a different name (such as a preferred name) or email address for communication on each team. 

➧ Who is SwimTopia?

SwimTopia is Team Topia’s flagship team management platform, designed specifically for swim teams and swim meet management. Our platform provides teams and leagues with tools to manage all aspects of a swim season, including registration, communication, scheduling, and meet operations.

Your team uses SwimTopia to manage its swim program. When you register, sign-in, or attempt to access content that requires an account (such as private pages or the team calendar), you’ll be prompted to sign in or create a SwimTopia account.

Do you know of another swim or sports team that could benefit from using SwimTopia/Team Topia? We would love to show them how we can help streamline their team management so they can focus on the FUN! Refer them to our website for more information and to schedule a demo ➞ SwimTopia (swim/dive teams), Team Topia (all other sports)

➧ Do I need to register for each team separately?

Yes, if each team is using SwimTopia's / Team Topia's platform, and require members to register online. You will need to access their team website directly when the team opens registration.

» Auto-Fill Efficiency Tip: If you’ve already created a SwimTopia /Team Topia account and remain signed in, your contact information will automatically populate registration forms on any team using SwimTopia or Team Topia.