Editing Volunteer Requirements for a Registration

Jeremy R Starkey

• April 16, 2026 15:59

Our registration form requires registrants to select at least 3 events for which they agree to volunteer during the season.  We forgot to check the box enabling this requirement when we opened registration and two families registered before we could fix that.  Those families have emailed me the events for which they can volunteer and I have gone into their registration records under my Admin role to update their registrations with these preferences.  However, when I click on this:

it takes me to this screen:

There is no place to click to make the changes even though there's a button that allows me to Save Changes.  

Please help!

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  Paige Hansen

  • April 16, 2026 16:06

  Hi Jeremy,

  Sorry for the trouble here. I’ve created a support ticket from this post, so our Customer Happiness Team can look into this for you. Someone will get back to you asap.

  You should have an email about this ticket, but here is the link - https://swimtopia.zendesk.com/tickets/107928

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  Jeremy R Starkey

  • April 16, 2026 16:10

  Thanks. Standing by.

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