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  1. SwimTopia Help Center
  2. Getting Started & General Information

Getting Started & General Information

CHECK HERE FIRST: Support & Billing, Data Imports, Quick Start Guides, Tutorial Videos, New Features, Service Status

Getting Started with SwimTopia

  • SwimTopia Quick Start Guide (New Teams)
  • Quick Start Guide (New Site Admins)
  • ▶️ Training Videos - Getting Started with SwimTopia

Video Tutorial Catalog

  • ▶️ Training Videos - Summer Teams

Data Imports - Team Roster and Time History

  • Team Manager - Team Roster & Time History Import (.mdb)
  • TeamUnify - Team Roster Import (.xlsx or .xls)
  • Excel Spreadsheet - Team Roster Import (.xlsx or .xls)
  • Time History Import (via results files) or Manually Add Best Times

Support, Billing, Policies, and Product Tiers

  • Support Options
  • Billing Support & Policies
  • SwimTopia Product Tiers
  • SwimTopia Product Tiered Pricing – FAQs
  • SwimTopia League-Wide Billing - Policies, Pricing, and FAQs
  • SwimTopia Per-Athlete Fee Collection – FAQs
See all 7 articles

New Features

  • What's New? Making SwimTopia Better for You!

Status Alerts

  • STATUS ALERT: Email performance issues with some carriers
SwimTopia Help Center