>>Note: We are currently in private beta with these timing systems. Reach out to our Customer Happiness Team if you are interested in participating or receiving updates as we get closer to a public release.
CTS System 5/6 and CTS Gen 7 Timing Consoles are supported via a downloadable Microsoft Windows Meet Maestro desktop application.
>>Note: Changes in each released version of Meet Maestro are documented in our Meet Maestro Version History, and we specify when updates apply to the desktop version required for CTS Timing Systems.
Covered in this Article:
- Benefits of Using Meet Maestro with CTS System Timing Consoles
- Meet Maestro System & Internet Requirements
- Meet Maestro Windows App Installation
- CTS System Timing Console Hardware, Software and Firmware
- CTS System Timing Console Setup in Meet Maestro
- CTS System Timing Console Detection
- CTS System Timing Console Configuration
- Error States
Benefits of Using Meet Maestro with CTS System Timing Consoles
Meet Maestro makes running a meet with CTS System 5/6 or Gen 7 Timing Consoles super easy:
- Automatically detects devices
- Automatically programs the meet event sequence into the console
- Provides user friendly error messages and suggestions to resolve common issues
- Automatically detects new race data
- Imports pad, plunger, reaction, and split times
- Automatically updates ‘current heat’ in the mobile app (configurable)
- Meet Maestro's time adjustment interface enables heat and lane corrections to be made without overwriting meet data.
Meet Maestro System & Internet Requirements
For specific details on general system requirements to run Meet Maestro ➞ See our Meet Maestro – System Requirements, Meet Access and Settings article. Also includes information on Offline Support and required Permissions.
Meet Maestro Windows App Installation
Download the latest version of Meet Maestro Desktop:
>>Note: If you have previously installed Meet Maestro Desktop, please be sure to close any currently running version before installing a new version.
When the installer is running, you will see this screen. This graphic will not show any installation progress or status. As long as you see this window, the installer is working. The installation may take several minutes. When the installation is complete, the app will launch automatically.
Once installed, log in with your SwimTopia credentials. You should be able to navigate to any of your meets that have been Merged under Merge/Export in your SwimTopia team management interface. You will only see meets that have been Merged in this interface.
CTS System Timing Console Hardware, Software and Firmware
➧ Supported Hardware
- System 5
- System 6
- Gen 7
➧ Recommended Swimming Software
We recommend version 1.233 or greater.
>>Note: We support version 1.232. However, in very rare cases, instability in the communication interface will cause the Swim software interface to reboot. Therefore we highly recommend upgrading.
➧ Recommended Firmware Version
We recommend version 1.44 or greater.
➧ Software & Firmware Version Identification
CTS System Timing Console Setup in Meet Maestro
➞ See the Meet Maestro Settings – Timing Setup article for a few steps to connect the two systems. You will be directed back to this article to complete the remaining setup below.
>>Note: If you have performed those steps already, continue below.
CTS System Timing Console Detection
After you have selected the CTS System 5/6 or CTS Gen 7 option from the Meet Maestro Timing Setup screen, Maestro will automatically detect and read the configuration of the CTS Console.
>>Note: Maestro will not change any of the data in your console during these steps.
Step 1 ➧ Detect CTS Devices
If Maestro cannot detect a CTS device, it will display an error message. This could be due to a number of factors (i.e. unplugged cord, bad serial port cable, etc). After correcting the problem, press the retry button.
Step 2 ➧ Select Device (automatic if only one is detected)
Step 3 ➧ Detect and Select Event Sequence
Maestro will read the Event Sequence names from the console and automatically select slot 9. You can choose a different slot or reprogram the slot on the configuration page. If you choose a different slot and later restart Maestro, Maestro will remember and default to that slot instead.
Step 4 ➧ Detect and Select Meet
Maestro will read the stored meet data and automatically select the most recent meet. You can choose a different meet on the configuration page. Once you have chosen a meet, Maestro will remember and default to it should you restart and Maestro reconnect to the CTS console.
CTS System Timing Console Configuration
Once the Detection steps are complete, you will see the configuration screen. It is broken into a few sections.
➧ Device Info and Connection Status
At the top of the configuration screen, information is displayed about the CTS Console (left) and Maestro's connection status (right).
➧ Event Sequence
The CTS Consoles have a meet configuration mechanism called Event Sequences. These sequences affect the event display in the console and define the expected length of the race. It is therefore important that your sequence is programmed properly.
Maestro will select sequence slot 9 by default. To change slots or rename the sequence select 'Change'. If you select a different slot, Maestro will remember your preference for this meet.
Maestro does not write the sequence automatically. To write the sequence:
- Click on WRITE SEQUENCE
- Maestro will write the event sequence to the selected slot
- Maestro will automatically update the name to match the 1st 20 characters of the meet name
>>Note: The current event on the CTS Console does not automatically update after the event sequence is written. To see it update you must change the event.
➧ Selected Meet
Meets are identified by time stamp in the CTS Console. By default Maestro will read from the most recent meet.
>>Note: A meet in the CTS Console must have at least 1 race before it can be read and selected.
➧ Mobile App - Live Event/Heat Bar
When this setting is checked, the current event and heat will be published in the Live Event Heat Bar of the SwimTopia Mobile App. For more on this topic ➞ See Enabling the SwimTopia Live Event/Heat Bar.
If you are experiencing issues with your connection, this is also where you can RESTART CONNECTION as a last resort or select to DOWNLOAD LOGS for further investigation.
➧ Console is in the ‘Setups’ Menu
If this error state is detected, we will provide a configuration error message. Once you have resolved the issue, you can select to RETRY.