2020 WePay Online Payment User Interface Change

Security-related changes to web browser software including Google Chrome, Firefox and Safari, have necessitated a change to the way SwimTopia integrates with WePay to securely collect credit card payments.

Previously, a secure payment form provided by WePay was embedded in the SwimTopia checkout page. With this change, online purchasers will need to click a button to complete payment on a separate page hosted by WePay.

Covered in this Article:

• Previous Process
• New Process
• Registration Confirmation
• Online Store Confirmation
• Email Confirmation

Previous Process

Prior to this change, users would remain on the SwimTopia site with the WePay checkout process seamlessly integrated on your team's registration or online store payment page.

New Process

With this change, users will still see the Credit Card processing option during registration (if your team supports this payment method), and when checking out from the online store (if utilized), but will first click on a Checkout button as seen below: 

Registration View

Online Store View

This will momentarily take users away from your team site to securely complete your payment process on the WePay.com site. This is a secure service provider, much like PayPal, so no need to be concerned, but you are always welcome to contact WePay if you have any questions. Submit a ticket to WePay Customer Support.

Registration Confirmation 

After completing a payment during registration, users will be brought back to your team site where they will see a confirmation screen. This is their queue that they have fully completed the registration and payment process.

Online Store Confirmation

After completing an online store payment, users will be brought back to your team site and will see a confirmation screen similar to the one below. This is their cue that they have fully completed the registration and payment process.

Email Confirmation

Users will still receive the same email confirming the payment amount, team name and how the charge will be captured on their bank statement, along with a separate registration confirmation and activation email as usual: