Meet Maestro - Technical Information & Requirements

Meet Maestro is self-contained and designed for fast, efficient operation on the day of the meet, whether your team is hand-entering times, or loading times automatically from a CTS Dolphin wireless timing system.   

Covered in this Article: 

• Product Updates
• System Requirements
• Internet Requirements
• Performance Tuning
• Concurrent Data Entry 
• Offline Support
• Login Permissions
• Meet Access and Re-Access
• Settings - The Gear Icon 
• Printing Tips

Product Updates

We are continually making updates to Meet Maestro to meet the needs of our customer base.

➞ See our Meet Maestro Version History document for more details.

System Requirements

• Web Application Requirements (Non-CTS Dolphin Users): Meet Maestro is web-based for teams not using CTS Dolphin timing system and requires at least Windows 7 (64-bit) operating system. Vista is not supported. 
• Desktop Application Requirements (CTS Dolphin Users): Meet Maestro installer requires the 64 bit version of Windows 7 or newer. (See our Help Center article Setting Up CTS Dolphin Wireless Timing System with Meet Maestro)
• Browser Compatibility: Meet Maestro is NOT compatible with the web browser Internet Explorer. We suggest running Meet Maestro in Chrome.
• RAM Recommendation: We suggest at least 4 GB RAM to ensure long reports etc display efficiently. Chromebooks are not a good fit since they usually only have 2 GB RAM, and cannot be used with Dolphin. If you need to use a Chromebook make sure to increase the RAM.

Internet Requirements

When you click on the Meet Maestro button in SwimTopia (after merging), you’ll be taken to Meet Maestro in a new window.

1. An internet connection is required to open a Meet Maestro meet and download the meet data to the local computer (browser or Desktop version of Meet Maestro). The amount of date transferred is small, thus many teams have great success using a mobile hotspot tethered to the laptop running Meet Maestro when there are connection issues.
2. Browser Compatibility: As mentioned above, Meet Maestro is NOT compatible with the web browser Internet Explorer. We suggest running Meet Maestro in Chrome.

>>Tip: For any teams in an area with poor cell phone coverage, a viable option may be to use a cell phone signal booster to improve the signal in that area. In general a team is going to want to get a device with 4G LTE support (as that has the biggest benefit for data speeds)

Performance Tuning

We've continue to make improvements in performance to enhance the user experience. An update made in Nov 2020 radically reduces:

• The initial boot time of the application
• The time it takes to switch between the 'run' interface and reports
• The time it takes when switching between sessions
• Auto sync results timing when entering data on multiple computers ➞ See for yourself in this short video demonstration.

Concurrent Data Entry 

Maestro supports real time data synchronization between the client app (web or desktop) and our servers. Multiple team admins, from any of the participating teams, can open the meet on multiple computers for concurrent data entry. 

>>Note: Keep in mind, if multiple users are editing the same field, the last one to save wins. It is recommended to communicate clearly who is responsible for what data entry to avoid over-writing each other. 

Example use cases:

• Separate time entry and dq entry computers
• Simultaneous virtual meets (no longer need to visit events again to see the UI or score update).
• Could have one browser tab open for printing reports and one for entering times (though switching between interfaces is now also instantaneous).

As noted above ➞ See for yourself in this short video demonstration.

Offline Support

Meet Maestro is resilient to internet failure. Once the meet data is downloaded using Internet access, you can input times (or import times from a CTS Dolphin system) and enter DQs while completely offline. 

While offline:

Login Permissions

Team admins with swim meet permissions or "red badge" sitewide admin permissions will be able to log in with their SwimTopia username and password. Read-only swim meet access will limit the user to read-only mode.

➞ See Role-Based Permissions article for more on this topic.

>>Tip: If there are issues with someone logging in, an admin should check that their role has the appropriate permissions. As an alternative, you can click the "Make Admin" button within the user’s profile, but only do this if the person can have full admin privileges.

Meet Access and Re-Access

➧ Desktop Version

If using CTS timing systems, the desktop version of Meet Maestro is required. You will log in from the desktop application and select your meet. 

➞ See our help center article on Setting Up CTS Dolphin Wireless Timing System with Meet Maestro.

➧ Web Version

There are two ways to access your meet. The main access point is from within your merged meet on your SwimTopia team management site. The other more direct approach is by direct access via Meet Maestro's URL.

➞ See Meet Maestro - Meet Access for more details.

Settings - The Gear Icon 

When you click the gear icon on the far right corner of the screen, there are a number of tabs that help you both set up and finish running the meet. We discuss each of these sections in separate help articles under Setting Up Your Swim Meet in our Help Center.

Printing Tips

• Printing: Best printing results occur when using Chrome. Ensure your zoom level is "actual size" (100%), or zoom out somewhat to prevent the blank pages. Do NOT check “Fit to Page."
• Label Size: standard address size, Avery 8160: Label Size: 2 5/8" X 1" Sheet Size: 8 1/2" X 11" Labels per Sheet: 30

➞ Next Topic: Meet Maestro Settings - Pre-Meet Reports