Looking for help? There are many ways to receive SwimTopia support:
➧ Explore our Help Center
- Support topics are organized into categories on the home page
- Type a subject into the search field at the top of any page in our Help Center
➧ Click for contextual help from your "Manage Team" admin portal on your SwimTopia site
- Click the "Help Center" link in the top right corner of any "Manage Team" page on your SwimTopia website
- Click the yellow "Help" bubble in the lower right corner of any "Manage Team" page on your SwimTopia website
➧ Contact a SwimTopia Customer Happiness Specialist by opening a support ticket:
- Click Submit a request at the top of any page here in our Help Center
- Your friendly Customer Happiness team is available by phone! 877-856-2940 (Option 2)
We answer the phones 9am-6pm Central Time. After hours you can leave a message and we’ll return your call as soon as possible.
➧ Workshop Webinars - Free, Focused SwimTopia Training:
Attend or watch a pre-recorded version of our Workshop Webinars to dive deeper into specific topics like website style & content, online registration, volunteer coordination, or meet entries. Get an in-depth tutorial and have your questions answered in real-time.
➧ What's my browser?
To troubleshoot your issue, we may need to know the type and version of your OS (operating system) and web browser. This site will provide a summary of the details and also gives you a handy link which you can send to us along with your support request:
➧ WePay Customer Support
See the WePay Customer Support website or call 1-855-GO-WEPAY.