Looking for help? There are many ways to receive SwimTopia support:
➧ Contact a SwimTopia Customer Happiness Specialist by opening a support ticket:
- Click the yellow "Help" bubble on any "Manage Team" page on your SwimTopia website
- Click Submit a request at the top of any page in our Help Center
- Send email to firstname.lastname@example.org
Your friendly Customer Happiness team is available by phone!
877-856-2940 (Option 2)
➧ Join our Zoom.US meeting for our Lunch & Learn, Fridays 11am - 2pm (Central Time):
Join our Customer Happiness Specialists in our Zoom.US meeting, where we're happy to answer any questions you may have. We can set up screen-sharing to show you tricks and tips or help you navigate through your SwimTopia set-up. Drop in any time between 11am-2pm on Fridays!
➧ Workshop Webinars - Free, Focused SwimTopia Training :
Attend our Workshop Webinars to dive deeper into specific topics like website style & content, online registration, volunteer coordination, or meet entries. Get an in-depth tutorial and have your questions answered in real-time.
➧ View a SwimTopia Demo:
Join one of our live demo webinars, which provides a brief overview of the main SwimTopia features, including website setup, online registration, volunteer management, meet entries, communications, and more.
➧ What's my browser?
To troubleshoot your issue, we may need to know the type and version of your OS (operating system) and web browser. This site will provide a summary of the details and also gives you a handy link which you can send to us along with your support request:
➧ WePay Customer Support
See the WePay Customer Support website or call 1-855-GO-WEPAY.