Merchandise sales can occur in two places on your SwimTopia site:
In your Online Store
On your Registration Form
This article covers order management and reporting for your Online Store, and assumes you already have the store set up.
>>Note: If you need to set up your store, see our tutorial on Setting up the Online Store. To learn more about merchandise sales within registration, see our Registration: Merchandise Section article.
Manage Online Store Orders
Go to Manage Team > Merchandise > Orders to view orders, update order status, and print order reports.
All new orders will be listed as Open. Click on an order number to view the order detail.
>>Note: Orders placed in the Online Store are listed by registered user.
The order detail page (below) lists the status of this order and items ordered, along with the order number, date, and the registered SwimTopia user who placed the order.
Click the Back to Orders link to return to the order list.
Order Status Types
All orders are tracked by the following status types:
- Open (new orders waiting to be processed)
- In Process (received and currently being processed)
- Paid (automatic for WePay orders)
Check one or more orders and select a new status from the Update Status button to edit the processing status for those orders.
- Order Detail (Pack List)
- Item Summary (Pick List)
- Order Pick-up Checklist
Check one or more orders and select a report to print.
Order Detail Report (Pack List)
This report includes a receipt summary for each order selected, and prints one order per page. You can also save as a PDF when you choose to print.
Item Summary Report (Pick List)
This report lists the total item quantities for the orders selected. You can print or save as a PDF when you choose to print.
Order Pick-up Checklist
This report lists each order by order number and customer, and on top of the print option, a CSV export is available for custom reporting.
Why is there an error when a member is checking out?
If the total is less than $1.80, then the cause of the error is that WePay does not allow a fee less than $1.80 to be processed. If you have questions on this feel free to reach out to WePay Customer Support for assistance.
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